FAQs
How to order free samples?
You can order up to 3 free samples by filling out the contact form with product codes. You can also call us on +44 1279439892 or email us at sales@wooji.net.
What is the difference between 3-Ply and Multiply products?
3-ply consists of a base layer and then a middle layer of plywood, followed by the real wood veneer on top. 3-Ply products are lighter, less dense and are the cheaper of the two types of engineered flooring.
Multiply consists of a base layer and then multiple layers of plywood, followed by the real wood veneer on top. Multiply products are heavier and more dense.
Do you provide fitting service?
We are always happy to help you find trusted, quality installers in your area when you make a purchase. So when it comes to fitting your perfect new flooring, you know you’re getting the best service.
Can I return some packs if I don’t use all them?
Yes. You can only return full packages which are unopened.
How to install Chevron or Herringbone flooring?
Please read carefully our installation guide. VIEW PDF HERE
Do engineered wood floors support underfloor heating?
Yes, engineered wood floors are very stable and they work great with underfloor heating.
How to install WPC decking?
To learn the process step by step, please view our installation guide HERE
Can you sand engineered wood floors?
Yes. Engineered wood floors can be sanded multiple times depending on the thickness of top layer. However, they won’t need sanding for the first 10 to 15 years after installation.